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International Calling Options

In an effort to reduce the frequency of international toll fraud, Integra has adopted a standard practice to block outbound calling to a select group of countries associated with high incidences of international toll fraud.

International Calling Options
Standard

As a feature of all Integra Voice Services, the “International Calling – Standard”
setting will automatically prevent outbound calling to the countries listed below.

Please note, this list is subject to change at any time. Integra also reserves the right to block international long distance to individual telephone numbers in any country when the number is associated with international toll fraud

Integra also proactively blocks calls to individual international phone numbers known to be associated with fraudulent behavior. The list of blocked individual numbers is updated frequently and is subject to change at any time. Calls to these locations will be blocked no matter which of the international calling options are chosen.

Blocked

Customer may choose “International Calling – Blocked” as their international long distance calling program. In selecting such, you are advised that Electric Lightwave’s long distance network will block most, but not all, international calls made over your network. Electric Lightwave cannot block or prevent calls to Canada, Puerto Rico, the U.S. Virgin Islands, Caribbean nations, and any other countries with dialing plans similar to the United States and North America. See list of locations below that will be blocked. DESPITE ANY BLOCKING OR OTHER MEASURES TAKEN BY ELECTRIC LIGHTWAVE, IT IS STILL CUSTOMER’S OBLIGATION TO TAKE ALL MEASURES NECESSARY TO ENSURE AGAINST THE OCCURRENCE OF TOLL FRAUD..

Unrestricted

In the event that your company finds it necessary to call countries on Integra’s standard blocked international list below, customers may opt to choose Unrestricted international calling. The ‘International Calling – Unrestricted’ feature allows calling to these locations.

If customers choose to permit international long distance calling from your telephone system, please remember IT IS THE CUSTOMER’S OBLIGATION TO TAKE ALL MEASURES NECESSARY TO ENSURE AGAINST THE OCCURRENCE OF TOLL FRAUD. The Customer is responsible for payment of any charges incurred due to toll fraud, whether known or unknown, and whether or not Integra takes any actions to stop or block toll fraud. Please note that while Integra reserves the right to block International long distance calling for certain countries, Integra has no obligation to block international calling or take any other actions. Integra’s election to block or not block calling on any selected routes shall not impose any liability on Integra or absolve the Customer of any liability for toll fraud caused for any reason. Additional information on this subject can be viewed on Integra’s Toll Fraud Policy page.

To learn more about protecting your business from toll fraud, visit the FCC web site at http://www.fcc.gov/guides/voice-mail-fraud

The following locations will be blocked as part of “International Calling – Standard” and “International Calling – Blocked” settings:

Please note, this list is subject to change at any time. Integra also reserves the right to block international long distance to individual telephone numbers in any country when the number is associated with international toll fraud

Country Code Country
53 Cuba
63 Philippines
93 Afghanistan
212 Morocco
213 Algeria
216 Tunisia
218 Libya
221 Senegal
223 Mali
224 Guinea
225 Ivory Coast (Cote d`Ivoire)
228 Togo
232 Sierra Leone
235 Chad
239 Sao Tome and Principe
243 DR Congo
245 Guinea Bissau
247 Saint Helena, Ascension Islands and Tristan da cunha
252 Somalia
253 Djibouti
257 Burundi
261 Madagascar
263 Zimbabwe
290 Saint Helena, Ascension Islands and Tristan da cunha
291 Eritrea
355 Albania
371 Latvia
372 Estonia
373 Moldova
377 Monaco
381 Serbia
386 Slovenia
387 Bosnia/ Herzegovina
389 Macedonia
503 El Salvador
508 Saint Pierre and Miquelon
670 East Timor (Timor-Leste)
688 Tuvalu
850 North Korea -D.P.R.K
960 Maldives
994 Azerbaijan
95 Myanmar (Burma)
211 South Sudan
220 Gambia
222 Mauritania
226 Burkina Faso
227 Niger
229 Benin
231 Liberia
233 Ghana
234 Nigeria
236 Central African Republic
237 Cameroon
238 Cabo Verde
241 Gabon
248 Seychelles
249 Sudan
251 Ethiopia
256 Uganda
258 Mozambique
260 Zambia
264 Namibia
265 Malawi
268 Swaziland
269 Comoros
961 Lebanon
968 Oman
970 Palestine
974 Qatar
977 Nepal
996 Kyrgyzstan
998 Uzbekistan
40 Romania
48 Poland
56 Chile
57 Colombia
357 Cyprus
359 Bulgaria
370 Lithuania
375 Belarus
376 Andorra
378 San Marino
380 Ukraine
382 Montenegro
423 Lichtenstein
500 Falkland Islands
502 Guatemala
504 Honduras
505 Nicaragua
509 Haiti
592 Guyana
593 Ecuador
855 Cambodia
856 Laos Loa P.D.R
60 Malaysia
82 Korea (South)
84 Vietnam
94 Sri Lanka
246 Diego Garcia
672 Norfolk Islands
673 Brunei
674 Nauru
675 Papua New Guinea
676 Tonga Island
677 Solomon Islands
678 Vanuatu
679 Fiji
680 Palau
681 Wallis Futuna
682 Cook Islands
683 Niue Islands
685 Samoa
686 Kiribati
689 French Polynesia
692 Marshall Islands
870 Inmarsat
881 Iridium
882 Iridium
883 Iridium

 

Area Code Location
284 British Virgin Islands
441 Bermuda
268 Antigua and Barbuda
242 Bahamas
809 Dominican Republic
829 Dominican Republic
849 Dominican Republic
649 Turks and Caicos Islands
345 Cayman Islands
664 Montserrat
767 Dominica
473 Grenada
264 Anguilla
721 Sint Maarten
246 Barbados
869 Saint Kitts and Nevis
868 Trinidad and Tobago
784 Saint Vincent and the Grenadines
876 Jamaica
758 Saint Lucia

 

Updated on March 15, 2017

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