Telemarketing and Telephone Solicitation Policies (Do Not Call)

US and Canada federal governments created their National Do Not Call Lists to make it easier to stop most unwanted telemarketing sales calls.

The US federal Do-Not-Call Registry became effective October 1, 2003. The relevant federal Do-Not-Call rules are set forth in 47 C.F.R. – 64.1200 of the Federal Communication Commission (FCC) rules, and 16 C.F.R. Part 310 of the Federal Trade Commission (FTC) rules. These rules apply to any person conducting telemarketing or telephone solicitation. The definitions listed below maybe helpful, but are no means the complete list of requirements of the Do-Not-Call rules. If you have further questions about compliance with the rules you may want to contact the FCC or consult with an attorney. To register or receive information about the US National Do-Not-Call Registry, call 1-888-382-1222 (TYY 1-866-290-4236) or visit
http://www.donotcall.gov.

To register or receive information about Canada’s National Do Not
Call List, call 1-866-580-3625 (TTY 1-888-362-5889) or visit https://lnnte-dncl.gc.ca/en.

NOTICE TO TELEMARKETERS

Persons engaging in telemarketing must limit their telemarketing according to the Do Not Call Lists. The Do Not Call rules also require that persons engaging in telemarketing must transmit caller identification (Caller ID) information. The information transmitted must, at a minimum, provide the called party with a telephone number that permits the called party to make a do-not-call request during regular business hours. Where available, the name of the telemarketer must also be transmitted. For more information, Allstream highly recommends that you visit the US National Do Not Call Registry web site for telemarketers at: www.donotcall.gov or the Canada National Do Not Call
List web site at https://lnnte-dncl.gc.ca/en.

Person
Any individual, group, unincorporated association, limited or general partnership, corporation, or other business entity.

Telemarketer
The person or entity that initiates a telephone call or message for the purpose of encouraging the purchase or rental of, or investment in, property, goods, or services, which is transmitted to any person.

Telemarketing
The initiation of a telephone call or message for the purpose of encouraging the purchase or rental of, or investment in, property, goods, or services, which is transmitted to any person.

Telephone Solicitation
The initiation of a telephone call or message for the purpose of encouraging the purchase or rental of, or investment in, property, goods, or services.

Effective January 29, 2004, the US Do-Not-Call rules also require that persons engaging in telemarketing must transmit caller identification (caller ID) information. The information transmitted must, at a minimum, provide the called party with a telephone number that permits the called party to make a do-not-call request during regular business hours. Where available, the name of the telemarketer must also be transmitted.

Please visit the National Do-Not-Call Registry Web site for telemarketers at: https://telemarketing.donotcall.gov

Was this article helpful?

Related Articles