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How do I contact Customer Care?

Our Customer Care team can help you with

  • Account & billing
  • Online account access
  • starting or stopping service
  • Order status

Use your IntegraCare account
Submit a ticket using your IntegraCare Account.

Log in »

Talk to a person
Customer Care Representatives are available via the phone. Integra customers dial 866‑468‑3472. Electric Lightwave customers dial 888-889-8088
Monday — Friday / 7am to 5pm (PST)

Use our online form
Send in questions 24 hours a day using our online form

Experiencing Service Issues?

If you are having issues with your existing service please call your Repair team. Electric Lightwave customers call 800‑722‑1231 and Integra customers call 800‑360‑4467. We are open 24 hours a day 7 days a week

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